Frequently Asked Questions and Policy Information

Frequently Asked Questions

Who attends your retreats? How many people?

The people who are drawn to our retreats are interested in relaxing and unwinding, but they also have a desire to learn, explore, and grow. Our participants are men and women looking to give themselves the time and space to reconnect with their vibrancy. Retreats run with as few as 6 participants and 2 facilitators, with a maximum attendance of 40.

I've never been to the retreat destination before, is it safe?

We choose our locations based on safety, comfort, and luxury. But we don’t believe in isolating you away from the local culture and community like at an all-inclusive resort. You’ll find the experience of being on a retreat with us to be a perfect mix of guided luxury and cultural discovery. Not only will we be sure to make you feel physically safe, but we also create an environment that is safe emotionally, free from judgment or expectations and entirely accepting of who you are.

What's included or not included in the price?

Shared accommodations, and scrumptious healthy food is included at each retreat, as well as specific group activities, coaching sessions as outlined in the page for specific retreats. Some retreat locations will include access to WiFi, check in with the specific retreat details to be sure.

The following are not included in any of our retreats:
– Airfare
-Transportation to and from the airport
– Travel Insurance (highly recommended)
– Any required travel visas or airport exit taxes
– Alcohol and additional consumables beyond three meals per day
– Additional spa treatments, coaching sessions, or group activities beyond what is included in your specific retreat.

Where can I get the best price on airfare?

We’ve had good luck with Google Flights and

Do I need to have travel insurance?

We highly recommend getting travel insurance to cover the cost of the retreat and airfare. Depending on the location, you may be required to carry medical travel insurance, and this is recommended even in locations where we do not require it. We can offer suggestions on where to get these types of insurance

I want to learn the local language, where is a good place to get started?

Check out a great free resource at You could also purchase a program from Pimsleur Languages or Rosetta Stone. That said, you will not be required to speak anything other than English to get the full experience of being on a retreat with us. 


Booking + Deposit

To book a spot in one of our retreats, you’ll need to pay a non-refundable, non-transferable deposit in the sum of 25% of the retreat total fee. Payment can be made via credit card here on the website.
The balance is due 4 weeks before the retreat. Payments for any additional fees incurred during the retreat must be paid before checking out of accommodations.


In the event of cancellation by the customer, regardless of the circumstances, the following refunds apply (minus the deposit, which is non-refundable):
Cancellation 2 weeks or less before retreat start date, 0% refund
Cancellation 2 to 4 weeks before retreat start date, 25% refund
Cancellation 4 to 8 weeks before retreat start date, 50% refund
Cancellation more than 8 weeks before retreat start date, 100% refund
Travel insurance is highly recommended.
In the event of Clear Retreats needing to cancel a retreat, for any reason, registered guests will be refunded the full amount of monies paid up to that date (not to exceed that amount), less a $50 administrative fee. Alternatively, guests can choose to reschedule for another retreat. We do not accept responsibility for any costs incurred, including airfare. Again, travel insurance is highly recommended.

Travel Documents

It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time. We will inform you of visa requirements for each destination you plan to enjoy with us, but please be sure to check your individual status for visas, passports and all travel documents.
We highly recommend that foreigners entering countries other than their own do so with a valid passport expiring more than six month following their departure date for the return trip and have an outgoing ticket.


Although we very much encourage being yourself in ever way possible, Clear Retreats reserves the right to ask participants to leave the retreat in the event any illegal or aggressive/harmful behavior (or any breach of these terms and conditions). The customer will be required to vacate the property and Clear Retreats shall not refund payment or accept any consequential liability damages or loss.
If a participant chooses to leave before the end of the retreat, Clear Retreats will not refund the client.
Clear Retreats cannot accept any responsibility for loss or damage of personal possessions or valuables of guests.
Clear Retreats shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.