Frequently Asked Questions and Policy Information
Frequently Asked Questions
Who attends your retreats? How many people?
I've never been to the retreat destination before, is it safe?
What's included or not included in the price?
The following are not included in any of our retreats:
-Transportation to and from the airport
– Travel Insurance (highly recommended)
– Any required travel visas or airport exit taxes
– Alcohol and additional consumables beyond three meals per day
– Additional spa treatments, coaching sessions, or group activities beyond what is included in your specific retreat.
Where can I get the best price on airfare?
Do I need to have travel insurance?
I want to learn the local language, where is a good place to get started?
Booking + Deposit
To book a spot in one of our retreats, you’ll need to pay a non-refundable, non-transferable deposit in the sum of 25% of the retreat total fee. Payment can be made via credit card here on the website.
The balance is due 4 weeks before the retreat. Payments for any additional fees incurred during the retreat must be paid before checking out of accommodations.
In the event of cancellation by the customer, regardless of the circumstances, the following refunds apply (minus the deposit, which is non-refundable):
Cancellation 2 weeks or less before retreat start date, 0% refund
Cancellation 2 to 4 weeks before retreat start date, 25% refund
Cancellation 4 to 8 weeks before retreat start date, 50% refund
Cancellation more than 8 weeks before retreat start date, 100% refund
Travel insurance is highly recommended.
In the event of Clear Retreats needing to cancel a retreat, for any reason, registered guests will be refunded the full amount of monies paid up to that date (not to exceed that amount), less a $50 administrative fee. Alternatively, guests can choose to reschedule for another retreat. We do not accept responsibility for any costs incurred, including airfare. Again, travel insurance is highly recommended.
It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time. We will inform you of visa requirements for each destination you plan to enjoy with us, but please be sure to check your individual status for visas, passports and all travel documents.
We highly recommend that foreigners entering countries other than their own do so with a valid passport expiring more than six month following their departure date for the return trip and have an outgoing ticket.
Although we very much encourage being yourself in ever way possible, Clear Retreats reserves the right to ask participants to leave the retreat in the event any illegal or aggressive/harmful behavior (or any breach of these terms and conditions). The customer will be required to vacate the property and Clear Retreats shall not refund payment or accept any consequential liability damages or loss.
If a participant chooses to leave before the end of the retreat, Clear Retreats will not refund the client.
Clear Retreats cannot accept any responsibility for loss or damage of personal possessions or valuables of guests.
Clear Retreats shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.